Customer Feedback

At VidiSave, we take pride in our service and encourage customer feedback as a means of measuring our performance. To leave feedback, please email us at xxxxxx@xxxxxxxxx.com. To read a sampling of prior feedback, please see below.

Just wanted to let you know how thrilled we are with the high quality transfer from miniDV to DVD of my brother's wedding day. I can't wait to send copies of our footage to family members overseas. Thank you for doing such a great job...It also was nice to receive the regular email updates. We definitely will use your services again, and recommend you to friends. - Nadine B. (Santa Fe, NM)

Just wanted to let you know how pleased I am with my DVDs! What a great job you did! I must admit I was a little nervous about sending off my tapes but they returned in a timely manner. I really liked the email updates. I also am thrilled that my two broken tapes were repaired! I shopped around locally and also felt your prices were very reasonable. Thanks so much for your service. I will highly recommend your company to friends! - Sheila S. (Midlothian, VA)

I just got my tapes and hard drive back and I just had to let you know how impressed I am with the quality of your work! I had previously imported these videos myself on an old PC with a capture card. When I switched to using a Mac, everything became easier but I could also more easily recognize the shortcomings of my old system. Using your service was well worth saving myself the aggravation of having to do it all over again and the results were amazing, I'd swear that the AVI files look better than the source tape! - Jon D. (Glendale, AZ)

I received the DVD's and tapes yesterday, and I'm very pleased.  Thank you so much for a great job.  This really helps to preserve some of our memories.  I'm going to highly recommend you to all of my friends and family, and will be sending you more tapes to convert. - Aptin M. (Roseville, CA)

Thanks a lot! You did a great job. This is incredible service. - Vladimir S. (Ocean, NJ)

Just wanted to let you know all DVD's were received and the end product exceeded my expectations.  The table of contents pages blew me away, picture quality is great, and DVD's and jackets were labelled clearly.  I will tell my co-workers, friends and family that you do a great job. - Howard B. (Brooklyn, NY)

Have not viewed them all, but so far I am very pleased with the job you did transferring my VHS videos to DVD. I will gladly recommend your services. - Ellen P. (Onancock, VA)

Thanks so much for the quick turnaround and easy order process.  You make transferring video as easy as can be! - Michael D. (Sharon, MA)

Thanks for the great service. We are pleased with the final results. Just to let you know that we will pass your name on to anyone that might be interested in this type of service. - George S. (Romeoville, IL)

Thanks again for the great work! The results were better than expected and I'll make sure everyone knows where these were made. - Dan F. (Scottsdale, AZ)

I received the video today.  My husband and I watched it and it looks great.  I will use you in the future. - Emily C. (Bethelem, GA)

Again thank you and add me to the list of people able to comment on your excellent communication. - Jim G. (Orlando, FL)

I rec'd the DVD - it is awesome.  I will definitely recommend your services to friends.  I appreciate your professionalism and speedy turn-around time. Thanks. - Jami V. (Chicago, IL)

Thanks!!!!   :-)  It's nice to see a company that knows what CUSTOMER SERVICE means. - Jim W. (Gainesville, FL)

...you did an excellent job on the other tapes/DVD's.  I'll make sure to recommend you if I get the opportunity.  Your prices are very reasonable and the quality is great. - Peter C. (Vienna, VA)

I would like to order three more copies of the DVD you just made for me.  I received it today and it's excellent...You make it so simple and efficient to transfer VHS to DVD.  I did this for my father for Father's Day so he can have our memories stored for years to come.  Thanks again for this excellent experience! - Michael M. (New York, NY)

We were very happy with your prompt service. - John K. (Wentzville, MO)

Great service. - Mike S. (Palm Coast, FL)

I have had a chance to view the DVD's.  I am very impressed.  The quality is excellent.  I especially like the menu section.  This is  a great feature, and very useful for navigating through the DVD.  Great job.  Thanks. - John F. (Ivesdale, IL)

Great turnaround time!  A friend of mine taped my stag party onto a VHS-C mini tape.  His camera has since broke and we didn't have an adapter, so I hadn't seen my stag footage in four years!  Now I have a permanant copy.  Great job! - Jeff E. (Orchard Park, NY)

The DVD is very high quality, and the service was impeccable.  I made a mistake in my order and they wrote me a personalized email back within hours, going out of their way to remedy the situation for me.  I've already shared the service with friends and family! - Dan Y. (San Francisco, CA)

I think you did a nice job.  Very pleased with the outcome.  I thought the DVD menu was a nice touch.  I'd be happy to refer business in your direction in the future. - Jason M. (Milford, MA)

VidiSave is the best in the business and emphasizes exceptional service.  They do not hesitate getting in touch with you immediately regarding any questions about the order, if the length of a video exceeds the capacity of a disk, even offering changes in printed formats as they become available.  Stunning personal service,  very professional looking output.  Low price, high quality.  Five stars out of 5. - Thomas F. (Louisville, CO)

I want to say that I was completely blown away with the results of my dvd. Your wedding is one of the most important events of your life. I actually found out about your company by doing an engine search on the internet and was a little hesistant, but I could not be happier.  I have even referred my two sisters and a few friends to your company. Your work is neat, and anyone would think I spent a fortune on my dvd. Thank you and God bless. I will definitely be using your services again. - Lashonda J. (Jacksonville, FL)

I am extremely impressed with the quality of the product, and the great service.  In this day and age, to find great customer service is a rarity, and you definitely have it!  I transfered my old VHS home movies from the 80's /90's to DVD, and we have watched all of them several times now - something we haven't done in forever because of the bad quality of VHS tapes.  We're spoiled with DVD quality now!  Thanks, and I've given your website address to several friends and family. - Janis H. (Monroe, WA)

Thank you for your prompt service and expert ability to fulfill a very specific request. I am extremely satisfied with the end result! As a first time customer, I can say with honesty that I will continue to patron your services as needed. - Sarah B. (Bloomington, IN)

Your service was awesome.  I sent my tape in and 6 days later I had my DVD.  The picture menu was great.  I will recommend you to all of my friends. - Janice B. (Pasco, WA)

Thank you for doing such a great job. - Alexa L. (Upperville, VA)

I just received my DVD, and I was amazed at the quality. I am ordering 2 more copies. I will use your service from now on for all of my transfers. Thanks! - Darren G. (Austin, TX)